Parent Relationship Officer - Shri Educare Limited

Dehradun | 2 - 8 Years of Experience

Roles & Responsibilties :

  • To share the admission process with prospective parents    
  • To address the queries of prospective and existing parents    
  • To keep a track record of the appointments of prospective parents with the Principal    
  • To facilitate the entire admission process    
  • To arrange for parents’ orientation with the concerned authorities    
  • To maintain a record of students’ data, registration, admissions, and withdrawals    
  • To collaborate with the concerned coordinators to organize presentations, information sessions etc.    
  • Preparing MIS on the walk-ins to conversions; Admission v/s budgets etc.    
  • Maintaining a record on the follow ups / walk-ins received and sharing with the management & marketing teams    
  • Maintain all school related required information to be shared with prospective parents as one point of contact    
  • To be updated with all school activities / events for sharing of the same with prospective parents
  • To maintain records / leads generated from advertisement responses    
  • To facilitate the withdrawal process    
  • Ensure timely notices / circulars related to admissions and withdrawals are sent to all parents    
  • Planning various marketing activities to obtain visibility for the School    
  • Visiting pre-schools in the area to gain visibility and obtain data on prospective parents.    
  • Visiting pre-schools in the area and exploring opportunities for tie ups.    
  • Establish contact with industries / MNCs in the region to gain visibility for the school and reach out to prospective parents    
  • Contacting prospective parents via emails and cold calls.    
  • Making competitor visits to gain a better understanding on the competitor offerings, pricing and USPs

  • Job Function

    Marketing and Sales

    Age

    25 - 35 Years

    Experience

    2 - 8 Years

    Qualification

    Post Graduate, Graduate.

    Key Skills

  • Good Communication skills    
  • Basic knowledge of computer and internet    
  • Highly Motivated and goal oriented    
  • Candidate with good customer service skills would be preferred.    
  • Prior experience in customer service industry will be an added advantage
  • Background

    The purpose of the role is to ensure conversion of prospective queries into admission at the school

    Posted On

    02nd July 2018