Roles & Responsibilties :
• Create awareness among all employees through training, presentations, and various competitions
• Monitoring involvement of individual in TQM practices and working out action plans with respective processes
• Voices capturing and counseling of individuals to get them involved in improvements
• Recognize contributors on various events
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Identification of capability and competency gap through skill matrix evaluation, regular management presentations, assignments, and tests.
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Plan for skill enhancement in problem solving with quality improvement tools.
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Design, develop and deliver training programs in TQM elements to workforce (workmen)
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Training supervisors & staff members for executing TQM practices and deployment / monitoring system of their control points for improvements
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Conducting / coordinating refresher training programs (like basic TQM) to officers as per need
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Hand holding of process teams on usage of various statistical tolls
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Assist the Principal trainer on conducting PSP Blue training & facilitation sessions
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Formation of Quality circles and quality improvement teams.
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Identify execution theme projects (problem solving) in manufacturing and non-manufacturing areas
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Facilitate and train for problem solving methodology in both QCCs and Execution themes
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Regular reviews of QCCs and Execution themes for timely completion.
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Drive kaizens across the plant and develop new standards of all levels
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Review and make revisions in old standards as per new requirement
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Training of all employees on “5S” methodology
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Facilitate processes to improve their housekeeping level
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Conducting regular audits and reviews for timely elimination of nonconformance
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Training and driving autonomous maintenance concepts in shop floor
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Working out action plans for shop floor and machines upkeep and implementation along with processes
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Co ordination and facilitation for annual planning cycle
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Deployment of controls points to all processes upto supervisors’ level
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Activity schedules of all improvement projects (PSP and execution themes) from processes
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Coordinating regular reviews of improvement projects
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Preparation of Unit Monthly reports (MIS)
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Participation in external competition organized by customers, outside forums / agencies
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Deploying best practices for other units of SRF / TTB
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Coordinating with outside agencies / forums / institutions for sharing the best practices by arranging the mutual visits